Support Center

Refund Policy

Last Updated: Jul 20, 2016 09:09AM PDT
If for any reason you are unsatisfied with your purchase, you may request in-store credit of your digital download purchase within 7 days of your purchase. As with most digitally delivered software products, full refunds on digital downloads are not accepted.

Any game purchased with in-store credit cannot be returned for another in-store credit.
 
Pre-Order Exception: By request, a pre-order purchase may be cancelled before the game is released and delivered to you. 

Back-Order Exception: By request, a back-order purchase may be cancelled before the order is fulfilled. 
 
EA, SEGA, & Blizzard Games Exception: Due to contract obligations, NO REFUNDS, CREDIT OR RETURNS will be accepted for any Electronic Arts (EA), SEGA, or Blizzard digital downloads.

Adding Funds to Wallet Exception: No refunds will be issued for any funds transferred to a MacGameStore Wallet. Sale is final upon order completion.
support@macgamestore.com
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